Warning: file_exists(): open_basedir restriction in

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This topic contains 1 reply, has 2 voices, and was last updated by  Evan Herman 7 years, 10 months ago.

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  • July 3, 2016 at 1:31 pm #10054

    Alessandro Spurio
    Participant

    Hello,
    inside my administrator panel of wordpress, when i click on the menu WP SVG ICON i see this error.

    I use wordpress 4.5.3 with the pro version of plugin.
    What is the problem of this message?

    Here is the exact message:

    wp Warning: file_exists(): open_basedir restriction in effect. File(../../../../../wp-load.php) is not within the allowed path(s): (/home2/k+++++/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home2/k+++++/public_html/test/k+++++/wp-content/plugins/svg-vector-icons-pro/admin/partials/wp-svg-icons-default-icons-page.php on line 2

    Warning: file_exists(): open_basedir restriction in effect. File(../../../../../wp-load.php) is not within the allowed path(s): (/home2/k+++++/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home2/k+++++/public_html/test/k+++++6/wp-content/plugins/svg-vector-icons-pro/admin/partials/wp-svg-icons-default-icons-page.php on line 27

    Follow me elsewhere

    WP SVG Icons
    Warning: file_exists(): open_basedir restriction in effect. File(../../../../../wp-load.php) is not within the allowed path(s): (/home2/k+++++/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home2/k+++++/public_html/test/k+++++/wp-content/plugins/svg-vector-icons-pro/admin/partials/wp-svg-icons-default-icons-page.php on line 40
    | Default Icon Pack

    SSL attivato!

    Warning: file_exists(): open_basedir restriction in effect. File(../../../../../wp-load.php) is not within the allowed path(s): (/home2/k+++++/:/usr/lib/php:/usr/local/lib/php:/tmp) in /home2/k+++++/public_html/test/k+++++/wp-content/plugins/svg-vector-icons-pro/admin/partials/wp-svg-icons-default-icons-page.php on line 41
    These icons are scaleable vector graphics, meaning you can set them to whatever size you want with out any loss in quality. Enjoy!

    Thank you.
    Alex

    July 3, 2016 at 2:44 pm #10055

    Evan Herman
    Keymaster
    Post count: 568

    Hi Alex,

    That error generally means there is some sort of restriction (open_basedir) on your hosting environment.

    The host may set this for one reason or another. You’re best bet is to reach out to them and let them know that the restriction is causing some problems on your WordPress install and that you would like them to remove it if possible.

    Take a look at these threads referencing the issue:
    – http://stackoverflow.com/questions/1846882/open-basedir-restriction-in-effect-file-is-not-within-the-allowed-paths
    – http://www.templatemonster.com/help/open_basedir-restriction-in-effect-filex-is-not-within-the-allowed-paths-y.html#gref

    It would be easier and quicker if they can remove it for you, so you don’t have to go digging through any server files (and you may not be able to).

    Who is your hosting provider?

    Let me know if you are able to get things resolved, or if you need some additional help!

    Thanks,
    Evan

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