Fatal error

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This topic contains 2 replies, has 1 voice, and was last updated by  Deborah Johnson 8 years, 8 months ago.

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  • August 27, 2015 at 9:35 pm #5732

    Deborah Johnson
    Participant
    Post count: 2

    Hi there,

    I tried to instal the Pro version after installing the free version and got a fatal error message. When I realised I needed to uninstall the free version I did that but the Pro version still won’t install.

    Tried to delete the Pro version to reinstall it but it won’t delete.

    Any idea how to fix?

    Thanks,

    Deborah

    August 27, 2015 at 9:54 pm #5736

    Deborah Johnson
    Participant
    Post count: 2

    This is an update on my post – I managed to delete the Pro version of the plugin but still get the same fatal error upon reinstalling.

    Thanks,

    Deborah

    August 28, 2015 at 3:57 am #5744

    Deborah Johnson
    Participant
    Post count: 2

    A further piece of the puzzle – I deleted the plugin via ftp but there were some errors involved – some of the plugin files couldn’t be deleted.

    Not sure if this information helps.

    Thanks.

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