The Plugin not working for me ..

This topic is: resolved

This topic contains 10 replies, has 2 voices, and was last updated by  Evan Herman 9 years, 5 months ago.

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  • #3481

    kingmaster
    Participant
    Post count: 11

    Hi dear support, first thanx for the great plugin i was looking for

    i created newsbite and installed the plugin but it doesn’t work as supposed .

    i created all setting api,seceret .. everything as ur tutorial and it got permission from google and everything is should be fine.

    but i went to test it through Add post , it doesn’t make anything .. when click the button nothing change .. the toolbar for post not appear …

    When the plugin enabled

    http://i.imgur.com/nmLcVRf.png

    when the plugin disabled .. the posting works fine

    http://i.imgur.com/PMjAY53.png

    i disabled all other plugins and activated the Default theme and changed the theme .. still not working

    • This topic was modified 9 years, 5 months ago by  kingmaster.
    • This topic was modified 9 years, 5 months ago by  kingmaster.
    #3484

    Evan Herman
    Keymaster
    Post count: 568

    First, Hello. Thank you for downloading the plugin and taking the time to create a thread here to report an issue. You’ve already gone further than most!

    Most importantly , what version of the plugin are you using?

    Next, If you go into the settings page, and go to the ‘Debug Settings’ tab, then scroll down do you see all green checks next to the minimum requirements?

    After entering your OAUTH and API keys, were you able to successfully authenticate with your Account?

    I’ve only seen that issue arise when the user was using an older version of PHP then the minimum requirements of the plugin (5.3). I would like to get things resolved asap.

    Thanks,
    Evan

    • This reply was modified 9 years, 5 months ago by  Evan Herman.
    #3487

    kingmaster
    Participant
    Post count: 11

    Thanx for your time to post,

    Most importantly , what version of the plugin are you using?

    Welcome to YouTube for WordPress 2.0.1 , downloaded today from wordpress.org directly.

    Next, If you go into the settings page, and go to the ‘Debug Settings’ tab, then scroll down do you see all green checks next to the minimum requirements?

    http://i.imgur.com/ygclg0i.png

    After entering your OAUTH and API keys, were you able to successfully authenticate with your Account?

    First time the authentication wasn’t work because of return callback return url , i went to google developer and added the www version of the url and the revoke then it’s connected ok no problem.

    .
    Additional info might help :in case you want to know ;

    mydomain/wp-admin/admin.php?page=youtube-for-wordpress&tab=youtube_plus_search

    the search get results .

    mydomain/wp-admin//admin.php?page=youtube-for-wordpress&tab=youtube_plus_upload

    the page is blank

    http://i.imgur.com/3uJbnUd.png

    mydomain/wp-admin//admin.php?page=youtube-for-wordpress&tab=youtube_plus_browse

    Browse >> Playlist >> i found error

    Oh No! We have encountered a serious error : Error calling GET https://www.googleapis.com/youtube/v3/playlists?part=status%2Csnippet%2CcontentDetails&mine=true&maxResults=50: (500) { "error": { "code": 500, "message": null } } Please refresh the page and try again. If the error persits please open a support ticket with the YouTube for WordPress support team and reference the following error number: Error # Please refresh the page and try again. If the error persits please open a support ticket with the YouTube for WordPress support team and reference the following error number: Error # 500

    #3488

    Evan Herman
    Keymaster
    Post count: 568

    Hi kingmaster,

    It appears that your settings are correct and the minimum requirements are met so it seems like the error is returned because the correct refresh token wasn’t properly stored when you authenticated. Can you go into the settings page, and at the bottom of the page click on the ‘Revoke Access’ button.

    That should revoke permissions for your account and clear the refresh token from your database.

    Once you’ve revoked access head back to the main page and re-authenticate. That should trigger a new refresh token to be generated and sent over to you, which the plugin should then store and use for all API calls.

    Please let me know if that helps resolve things. I am still working on getting the error messaging setup correctly to aid users when something goes wrong.

    Thanks,
    Evan

    #3489

    kingmaster
    Participant
    Post count: 11

    Thanx for reply,

    – Revoke the permission.
    – The plugin required permission to authentcate
    – Click to authenticated , and login to my google account, got message the app will require persmisson ….. , i Agree ..
    – returned to my website .
    – refreshed .. nothing changed .. 🙁

    in the google devloper console i only activated the this 2 api only

    YouTube Analytics API
    YouTube Data API v3
    http://i.imgur.com/XELWZ4y.png

    inside Usage of YouTube Data API v3 show Quota requests 420

    Success (2xx) 188 89.5%
    Server errors (5xx) 22 10.5%

    http://i.imgur.com/NZs5EVg.png

    #3494

    kingmaster
    Participant
    Post count: 11

    Reply No 3 :

    there is bug here in the forum , i replied but the reply got into the middle of the topic, because of time , it changed the time and the reply become older than question 🙂

    latest reply here :
    https://www.evan-herman.com/wordpress-support/topic/the-plugin-not-working-for-me/#post-3489

    Edit : i tried to disable the antivirus and changed the browser to chrome ,nothing new

    #3495

    Evan Herman
    Keymaster
    Post count: 568

    Hi Kingmaster,

    Sorry about that. I noticed that my time setting was off in the settings, and once I changed it it threw all the order of these support requests off. Woops, I guess next time I’ll wait till I’m done providing support to mess with the back end settings 🙂

    That is strange that you’re running into that issue. When I was developing the plugin I ran into that issue a few times, but revoking permissions and re-authenticating seemed to get things working for me.

    I don’t know what could be wrong off the top of my head, but would be more than willing to go in and take a look for you to get things resolved. If you’d like for me to do that, you can contact me through the contact form and provide me with some temporary credentials.

    I Would like to get things resolved for you so I can roll out a patch to fix this issue because I’m sure others are running into it as well, but are not taking the time to report it here.

    Thanks,
    Evan

    #3496

    kingmaster
    Participant
    Post count: 11

    in the OAuth i edit the setting and

    Redirect URIs and Javascript Origins
    i added
    http://domain
    https://domain
    http://www.domain
    https://www.domain

    nothing new

    Edit, i posted this reply without read u had replied.

    i’ll try to send u login details but what about the google account ?
    do u need it ? i think i can’t because it related to my adsense account and i’m not American so it will suspended if u logged from ur country .

    • This reply was modified 9 years, 5 months ago by  kingmaster.
    #3498

    Evan Herman
    Keymaster
    Post count: 568

    Yea don’t send me the google info, that is not as important.

    For the redirect URI you just want to set it to the URL of the page you are authenticating from…for example, on the initial page you can just copy the URL out of the browser bar.

    You’ll hit an error on the redirect URI when you initially hit ‘Authenticate’. If you get to the permissions screen then everything has been set up correctly. It also takes about 10-15 minutes for the Google cache to clear and that new redirect URI to take effect.

    Generally if your getting past the permissions screen you shouldn’t run into the blank screen error, but something weird may be happening. Temporary credentials to the back end of the site for testing is all I really need.

    Thanks,
    we can discuss further via email

    Evan

    #3499

    kingmaster
    Participant
    Post count: 11

    Thanx Evan , i sent you comment form with login as admin

    #3500

    Evan Herman
    Keymaster
    Post count: 568

    Hey Kingmaster,

    I emailed you a few times.

    Evan

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